Statistics South Africa (Stats SA) conducts both economic and social surveys. Within the Population and Social Statistics surveys cluster the following surveys are conducted: the General Household Survey, Income and Expenditure Survey, Quarterly Labour Force Survey, Domestic Tourism Survey, as well as ad hoc surveys and projects. For this paper the sources of response errors in these different surveys share common focal points:
The length of the questions during the design phase
Response errors introduced by interviewers
Response errors introduced by respondents
The paper to be presented will focus on innovative approaches that the Survey Operations division within Statistics South Africa has begun implementing. The division is currently capturing setup appointments and very recently piloting the Violence Against Women questionnaire using Personal Digital Assistant (PDA) technology. Lessons learnt from these new collection approaches will pave the way forward for the manner in which collection takes place in the future.
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Keywords: Control in the design and implementation phase of the survey cycle can minimize response error.
Biography: Mr Dion Pietersen is the Field Operations Manager for Statistics South Africa's Quarterly Labour Force Survey. This presentation will focus on work done over several years focusing on improving data collection in household based surveys.